Privacy Policy

1. Information we collect

We only collect information you give us directly or that is strictly needed to run the site:

• Newsletter: your email address, when you subscribe.
• Story submissions: your name, role, email address, and the story content you send us.
• Contact messages: your name, email address, and the message you send us.
• Basic technical data: anonymized page-view counts and, if enabled, privacy-respecting analytics about how the site is used.
• Like and read counters: which items you liked is stored only in your own browser, not on our servers with your identity.

2. How we use your information

• To send the weekly newsletter you asked for (you can unsubscribe any time with one click).
• To read, review, and respond to your story submission or contact message.
• To keep the site safe, prevent spam and abuse, and understand which content helps clinicians most.

3. What we never do

• We never sell, rent, or trade your personal information.
• We never publish your contact details or reveal your identity without your explicit permission.
• We do not run advertising trackers or build advertising profiles.

4. Who we share information with

We use a small number of trusted service providers strictly to operate the platform — for example, an email delivery provider (such as Brevo) that sends the newsletter on our behalf under a data processing agreement, and cloud hosting and storage providers (such as Cloudflare and Supabase). They may only use your data to provide that service to us, never for their own purposes. We may also disclose information if required by applicable law or to protect the rights and safety of our community.

5. How long we keep information

• Newsletter subscriptions: until you unsubscribe.
• Story submissions: while under review, and afterwards only in the form you approved for publication (or deleted at your request).
• Contact messages: until handled and for a reasonable period afterwards.
• Backups and logs: retained only as long as operationally necessary.

6. Your rights

To exercise any of these rights, email info@behindthescrub.com. We respond within a reasonable period and always within the timelines expected under applicable Indian law.

• Ask us what personal information we hold about you.
• Ask us to correct or delete it.
• Withdraw consent — for example, unsubscribe from the newsletter at any time.
• Ask that a published story be anonymized or removed (see the Story Submission Terms).

7. Security

We protect personal information with access controls, encryption in transit (HTTPS), and by limiting who at Behind the Scrubs can see submission data. No method of transmission over the internet is perfectly secure, but we take our responsibility seriously and review our practices as we grow.

8. Children

The platform is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has sent us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy as the platform evolves. Material changes will be highlighted on this page with a new “last updated” date, and significant changes will be announced to newsletter subscribers. Continuing to use the site after an update means you accept the revised policy.

10. Contact & grievances

Questions, requests, or complaints: info@behindthescrub.com. If you are not satisfied with our response, you have the right to escalate your grievance under the Digital Personal Data Protection Act, 2023.